All You Need To Know About Boohoo and Return Policy

What is Boohoo?

Boohoo is an online retailer that sells its own brand of clothing. Boohoo runs several discounts, ranging from student’s discount, NHS discount etc.

Is Boohoo a Chinese company?

Boohoo has been one of the UK’s most successful online fashion outlets in recent years, with many believing that it’s been helping to drive a boom in the menswear sector. So, when people began questioning its British origins, it caused quite a stir and led to some digging around on the internet and much wailing and gnashing of teeth from loyal customers. However, now it’s been officially confirmed that Boohoo isn’t all that British after all. So how did such an iconic and fashionable brand become so popular?

What country does Boohoo ship from?

Boohoo offers shipping to over 220 countries and territories worldwide, and currently delivers to more than 90% of all countries in the world. The delivery time for an order can vary depending on when you place your order and where it’s being shipped, but we offer DHL Express delivery at no extra cost so you can get your items as soon as possible. Which is why we call ourselves ‘Fast Fashio n from China’! You can see our shipping times here.

All You Need To Know About Boohoo and Return Policy
All You Need To Know About Boohoo and Return Policy

Where is Boohoo located?

Boohoo is located in Manchester, England. The company was founded by Mahmud Kamani and Ozi Amin in 2011 and has since grown to be one of largest online retailers in Europe. This past January, online retail giant Amazon purchased Luxury New Look for £750 million (US$1 billion). Not too bad for an internet start-up that started out as small business operation where British designer Mahmud Kamani would meet customers after school at his parent’s grocery store in Manchester, England.

Is Boohoo sizing true to size?

I’m not sure if it’s my imagination or not, but I feel like clothing sizes are constantly changing. If you follow trends and fashion, chances are you probably have a pretty good sense of what size you wear for most brands and items. But is your size consistent across all brands, including online retailers? My bet is probably not! In fact, one survey found that for women’s clothing sizes in particular, there was about 6 percent variation across 26 different stores. So even if you know your favorite brand runs small or large in general, it’s worth measuring an item from them before making an online purchase just to be sure.

What is a boohooMAN?

You might have heard of boohoo. It’s a London-based fashion company with European roots (it started in 1986). You may have even seen their clothing in your local Target. In case you haven’t, here’s what you need to know: There are four boohoo brands BoohooMAN, for men; BoohooLUXE, for women; and BooGIE and BooWHO, both for kids and they sell womenswear, menswear and childrenswear in sizes S to 4XL. And that’s about it. That’s all you really need to know if you’re just browsing on their website or looking at a flyer.

But if you want more info, read on! If you’re interested in learning more about boohoo, you’ve come to the right place. We’ll tell you everything we know about them; from how much they make to where they get their clothes from and how long they’ve been around.

Wondering how you can get Boohoo discounts.

Scroll through the list of available Boohoo offers. Select the one you want by clicking the green ‘see code’ or ‘get deal’ button. A pop-up window will appear with your code copy this first, then hit ‘shop now’ to continue. If there’s no code for the offer, the ‘get deal’ button will take you straight to the Boohoo site, with your discounts unlocked.

Reasons to shop with Boohoo

There are so many reasons to shop with Boohoo, one of which is their efficient next day delivery if ordered before 11pm. Students get next day free delivery till they graduate, so you can imagine not paying for delivery for 3-4years while studying. Also, you can choose to go pick up your order from one of the pick-up locations like Asda, Hermes locker, Hermes drop off points.

The Boohoo App. Download the free Boohoo app from the App Store or Google Play. You can browse through all collections, make orders, and track your order anywhere, anytime. Be the first to hear about promotions, offers, and other ways to save on your favourite styles. Add a discount code from us and bag even more of a bargain. Your wardrobe and your credit card will thank you for it.

The Boohoo returns policy

It is very easy to return to Boohoo if you are not entirely satisfied with your purchase, they have made it very easy as all you have to do is download the QR code of your return label and take it to your chosen return point, maybe post office, Hermes (now known as Evri) You have 14 days after your order is delivered to send your package back in exchange for a full refund. Log into the returns portal to process your return.

If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund.

  1. Items must be returned within 28 days of receipt.
  2. Items must be unworn, unwashed and unused with the original labels still attached.
  3. Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet.
  4. Underwear and swimwear can only be returned if the hygiene seal has not been removed.
  5. Beauty products, accessories and fashion facemasks cannot be returned for hygiene reasons.
  6. Shoes must be tried on indoors.

Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are returning items after they have been used or worn, or items returned do not match what you ordered, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. If this happens to you and you think we’ve made a mistake, you can Contact Us and we will discuss the matter with you further.

All You Need To Know About Boohoo and Return Policy
All You Need To Know About Boohoo and Return Policy

CANCELLING A CONTRACT UNDER THE CONSUMER CONTRACTS REGULATIONS

If you’re a customer in the EEA, you get 14 days to cancel your contract with us

This two-week period starts from the day after you receive your order (or from the day after you receive the last item of your order). You’ll need to write to us with notice of your cancellation – just fill out this form where you’ll also find details on how to return your item(s).

There are a couple of other ways to cancel your contract with us. You’ll find these alternative methods below:

To contact Boohoo, you can either do this by post or via Email.

Email us: customerservices@boohoo.com

Write to us via post: Boohoo, PO Box 553, Burnley, BB11 9GD

If you’re cancelling your contract with us but have already received your order, you’ll need to return the item(s) to us, see how to do this below. You’ll then receive a full refund as per the policy above.

Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken.

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